*Please answer the questions below when you apply to this position*

Our client, a busy Managed Care MSO, is looking to hire multiple remote temporary full-time Health Insurance Call Center Customer Service Representatives.
Candidates/ Applicants are required to live in one of the following 4 states to be eligible for consideration: Illinois, Indiana, Wisconsin, and Texas, and must be
Interview process: You will be given an assessment (on line). If you pass the assessment, then you will have a 15 min interview with the hiring manager.
These are entry-level temporary at least 3 months, maybe longer, full-time positions working Monday-Friday from (8:00am to 5:00pm).

Job Responsibilities
• Assuring the accurate and timely handling of client and member calls, about 50 incoming calls per day, with total follow-through.
• Answering client and provider questions, including, but not limited to, benefits, eligibility, enrollment, provider look-ups, claims payment, status, and coverage information.
• Interpreting client health plan protocol.
• Check tracer documentation.
• Maintaining accurate and complete call documentation.
• Returning incoming calls.
• Backup to the Claims Processing Department, assisting with reports and workflow queues as assigned.

Job Requirements
• One to three yrs of recent call center CS experience, preferably in the healthcare insurance field.
• Health Care/Health insurance knowledge/background is preferred.
• Experience with BCBS HMOI or other insurance plans is a plus.
• Microsoft Office proficiency.
• Excellent verbal and written communication skills.
• Good attention to detail and commitment to quality.
• Effective problem resolution skills.
• Ability to multitask.
• Ability to work independently with minimal supervision.
• Fluent in English and Spanish is preferred.

If you or anyone you know is interested, qualified and immediately available please answer the below questions and send an updated resume to us for immediate review and consideration. Candidates are required to answer the below questions when applying:

How many years of health insurance customer service work experience do you have?
Are you capable of handling 50 in bound phone calls per day in a busy call center?
Do you have a working computer running with Windows 11 at home to use for remote work?
If you only have computers with Windows 10, Is it the Pro, Enterprise, or Education editions?
Do you have reliable high-speed Internet to work from home and the capability to do an MS Teams interview?
Are you bilingual in English and Spanish?
Can you start on November 17, 2025?
Do you live in one of these four states, IL, IN, WI or TX (Specify which)?
This position pays $22/hr. Are you OK with this wage for a, full time (8am-5pm M-F) 3-month project?