*Please answer the questions below when you apply to this position*

Our client, Parkview Health, has an immediate need for a Learning Management System (LMS) Support Assistant at their Business and Technology Center, in Ft Wayne, IN, location. This staff member will work Monday -Friday 8:00am – 5:00pm with no weekends required and business casual dress code. Training will be onsite in Fort Wayne for the first couple of weeks and then the position will be mostly remote. Facility is looking for a 9-to-12-month assignment.  Anyone with a felony conviction is ineligible for this position.  Drug, criminal, health immunization tests and references will be required of the successful candidate.   Candidates with poor computer skills, non-motivation or attendance issues need not apply.

General job duties, responsibilities, expectations:

Responsible for:

• Provides detailed data entry and technical assistance as requested by the LMS administrator. This includes roster entry, scheduling classes, report generation, responding to co-worker emails, password resets, as well as basic database maintenance. Must become proficient with all aspects of the Learning Management System (LMS) functionality.
• Must have excellent written communication skills. Must have logic and problem-solving skills.
• Reports to LMS administrator any issues that are recognized. Recommends any realized opportunities for improvement.
• Appropriately prioritizes tasks to ensure completion within required timeframes. Demonstrates ability to identify inconsistencies and inaccuracies in documents and processes, and make corrections as required. Demonstrates attention to detail in applying skills and knowledge.
• Demonstrates highly effective verbal and written communication skills. Must be able to communicate clearly and effectively with all individuals at all levels within and outside of the organization.

Required skills and minimum years of experience:

• High school diploma or equivalent
• Associate degree in Computer Science or related field preferred.
• 1-2 years’ experience preferred, but not required
• Strong Customer Service and detailed oriented.
• Strong MS Office background

If you or anyone you know is interested, qualified and immediately available please answer the below questions and send an updated resume to us for immediate review and consideration. Candidates are required to answer the below questions when applying:

Are you highly proficient in Microsoft Office Suite including Excel?
Do you have experience with “Adobe Captivate” or other learning authoring tools?
Do you have experience in HR, education or information systems?
Do you have experience identifying inconsistencies and inaccuracies in documents and fixing them?
Do you have at least an Associates degree in Computer Science ore related field.
Are you OK with a 36-week contract assignment?
Can you provide proof of Covid Vaccination, seasonal flu shots which is required for this position?
This position pays $18.00/hr. Are you OK with that?